To become a customer of Teamgate CRM - all you have to do is to choose the pricing plan of your choice and add your payment method by following these steps:
1. How to subscribe?
1.1. Click on the icon with your credentials on the upper right corner > navigate to Settings > Plans and Pricing > Plans and Pricing
1.2. Select your payment frequency, subscription type and enter the desired number of licenses. Click "Select Plan" to continue.
Note: the first billing date as the date your payment method will be charged. If you are still on a trial, this will be at the conclusion of your trial period.
Note: Upon clicking "Select Plan" you will be prompted to Remove Demo Data if you haven't already. This is recommended to eliminate data cross-over and reduce the potential for error.
1.3. Enter your billing details and confirm your select plan by clicking "Start".
Note: An invoice preview is provided on the right-hand side of the screen.
1.4. Select your payment method and add your payment details before selecting "Pay".
Note 1: Payment methods will differ depending on Country. For more details on the payment methods offered by Teamgate, visit our Payment Methods page.
Note 2: If you are still on a trial you will be charged upon completion of your trial period.
1.5. Optional: Thank-you for subscribing to Teamgate CRM. To make the most of your subscription, we recommend booking an onboarding call with one of our customer success representatives!
Adding Users:
1. Navigate to Settings > Plans & Pricing > Update Information > Update Plan.
*Note: If the update plan button is greyed out, you must first add a payment method
within your Payment Portal.
2. Type the total number of licenses you require and press update (note: if you are increasing from 4 licenses to 5 you would simply type '5').
3. Finally, acknowledge the changes to be applied.
Note: If you are unable to reduce the number of licenses you may first need to deactivate active users.
Deactivating and Reducing Users:
If you are deactivating a user and are not willing to replace it with a new user - it is recommended to minimize the number of seats purchased and change the subscription price.
To reduce users, simply follow the step 1- 3 above.
Note: during step 2 type the number of total licenses after the proposed reduction (for example if reducing 1 license from 6 total, you are to type '5').
Note: reduction of licenses is liable to impact any discount you currently hold.