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Use default and custom lead statuses

Assign lead statuses and create new custom statuses for the better lead management

Andrew Martin avatar
Written by Andrew Martin
Updated over 6 years ago

Lead Status allows you to track the current status of your Leads. By default, Teamgate offers you these statuses:

- New;

- Working;

- Unqualified.

You can add additional statuses, and edit the existing status title in your account Settings. Statuses "New" and "Unqualified" cannot be changed or deleted. 

  1. How to add additional Lead Statuses:

  1. Find your account Settings in the upper right-handed corner of Teamgate;

  2. Click Leads;

  3. Click the Statuses tab;

  4. To add a new status, click + New;

2. How to edit an existing status' title:

  1. Click on status title 

  2. Make your changes

  3. Click Save

3. Assign colors for the different statuses.
As well as you can assign a color to the status. This will help easier separate lead status on the leads list. The color can not be changed for "New" and "Unqualified" lead statuses. 

  1. Click on status title 

  2. Pick the color

  3. Click Save

Now you can use your new statuses. Open leads list and simply click on the status and select another one from the drop-down menu. The status can be changed from the lead's card as well.

4. How to filter my leads by the statuses?

You can easily filter your Leads by statuses.

  1. Open Leads list

  2. Enable the filter

  3. Select the filtering option under "Status"

  4. Click Apply

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